Academy

Your leadership program has a 23% completion rate.
What if the problem is the format?

Programs that combine video, practice, and assessment. Development that translates to behavior change, not just certificates.

Structured learning paths

Multi-module programs that blend video lessons, roleplay simulations, skill drills, and reflection exercises into cohesive development journeys.

Difficult Feedback Mastery

3 of 5 modules · 60%

Why Feedback Fails

Video · 8 min

Clarity Drill

Drill · Score: 78%

Practice: Underperformance

Simulation · Score: 64%

Empathy Under Pressure

Drill · Up next

Final: Defensive Reaction

Simulation · Locked

Blended learning modalities

Video lessons for knowledge, practice drills for skill building, roleplay simulations for real-world application, and reflections for deepening insights.

Quick Practice

Set up in 15 seconds

What conversation?

Give difficult feedback

With whom?

Someone on my team

Describe the situation

She's been missing deadlines for 3 weeks. I need to address it but she tends to get defensive...

Compliance tracking built-in

Assign mandatory training journeys with deadlines and completion tracking. Know exactly who has completed what — and who needs a nudge.

Team Progress

Engineering

+15 avg
SM

Sarah M.

74/100
+16
DL

David L.

68/100
+22
MT

Maria T.

81/100
+11
JR

James R.

55/100
+9

41

Sessions

+15

Avg improvement

4/4

Active

Measurable skill development

XP points, streaks, certificates, and per-module scores give leaders visible progress — and give L&D teams the data they need.

58/100
Developing

Your results by skill

Listening
65%
Assertiveness
42%
Leadership
58%
SBI Framework
51%

Programs for every development need

New manager onboarding

Give first-time managers a structured ramp-up: fundamentals, common scenarios, and guided practice before they lead.

DEI leadership

Build inclusive leadership skills through scenarios that surface unconscious bias and practice equitable conversations.

Performance management

Train managers on the full cycle: goal setting, check-ins, feedback delivery, and development planning.

Coaching skills fundamentals

Teach leaders to coach rather than direct — active listening, powerful questions, and holding space for growth.

Conflict resolution workshop

Equip leaders with frameworks and practice for navigating team disagreements and interpersonal tensions.

Change management certification

Prepare leaders to communicate change, manage resistance, and maintain team morale through transitions.

94%

completion rate for Academy programs — compared to 23% for traditional e-learning courses

Based on Zursum Academy pilot programs

Academy FAQ

From feedback that's avoided or feared to a culture of real conversations.

Your organization already invests in culture. Zursum makes sure that investment pays off when it matters most.